It is well known that investors damage their investment performance by selling out when fear is high, which is when the stock market is lower. Then, they are slow to re-enter the stock market, missing its rise. This is a very normal, if harmful, human behavior. Yesterday, I heard a financial advisor describe a conversation with a client, where the client said to the advisor: “I don’t pay you to manage my money. I pay you to manage my fears!”
I get the point: To protect a client’s portfolio, I must fight them when they are afraid and want to sell. But, I question how black & white that should be. There is more to taking care of a client than the value of their portfolio. I would always tell a client they are making a mistake, but not all people are alike. Some people can be re-assured, while others will fret and worry themselves sick. Have we really helped a client if they can no longer sleep at night?
In another “softer” lecture, I learned that widowers are ten times more likely to get remarried than widows over age 65. (This led to a humorous discussion of the “first casserole rule” – the first widow to deliver a casserole to a new widower wins!) But, that raises financial planning concerns: do we have an obligation to protect the inheritance of widower’s children or do we encourage the widower to enjoy the remainder of his life? Again, there is no black & white rule – we need to adjust our advice to the individual client. Some widowers have the ability to enjoy life, and some don’t.
And, some people say that economics is a “fuzzy science” . . . ?!?!